Payments

VIARTEM offers the payment methods displayed at checkout. Availability of a particular method may depend on the product, order value and delivery configuration.

Available payment methods

• Credit / debit card - online payments processed by Stripe, including payment cards. Apple Pay and Google Pay may be available at checkout where supported by the device, browser and payment configuration.
• Bank transfer - the order is fulfilled once payment has been credited to the shop's bank account.
• Cash on delivery - payment upon receipt, where available for the order and delivery method.

Order confirmation

After placing an order, customers receive confirmation at the email address entered at checkout. For products requiring confirmation of the technical configuration, we may contact the customer before dispatch.

Shop prices are stated in PLN. The total order amount is shown in the basket and at checkout before the order is placed.

International delivery

Germany, Sweden, Norway, Denmark, the Netherlands, Croatia, Estonia, Lithuania and Latvia.

• The customer pays shipping. Payment is in PLN and in advance; cash on delivery is not available.
• International delivery is calculated as the sum of each product's shipping rate multiplied by its quantity. This also applies to multiple-unit and mixed orders. If any product or the selected country has no agreed rate, the whole order requires an individual quote before purchase. This includes Norway and FT-10KFE.
• Delivery times are confirmed for each shipment. The standard 2-5 working days applies to domestic delivery in Poland, not international shipments. WindSter 10 kW: dispatch within 7 working days; transit time is additional.
• Norway: customs clearance, import taxes and carrier fees must also be confirmed before ordering.

For a quotation, contact sklep@viartem.pl.